Who we are?

Established in 2010, Supportsoft Technologies is Australia’s largest, privately owned information technology services organization. Supportsoft Provides IT services to corporate and government organizations in a variety of industries using numerous technologies.

Our core business is designing, developing, managing and supporting IT solutions that help our clients achieve maximum value for money from their IT investments.

We aim to deliver high quality, timely and responsive services whether the job is a few days’ or a multi-million dollars project. We help our clients achieve the best from their investment.

In short, we design, develop, maintain, manage and support

Our Methodologies

Supportsoft Technologies works with a wide range of software, tools, frameworks, and methodologies which provide our employees and clients with well-set guidelines and standards that assist us in offering the premium quality solution in our every project. Working at the top level for more than a decade has enabled us to master the use of various applications and tools from renowned IT companies such as:

Supportsoft Technologies utilizes several platforms and products of Microsoft to deliver innovative solutions to the clients. Employees at Virtual SupportSoft are proficiently trained in employing all Microsoft products such as .Net framework, SharePoint, Exchange, SQL Server, (other significant products) and other various tools.

Supportsoft Technologies has been playing around with Oracle products to design, develop and support IT solutions for well over a decade. We use the complete stack of Oracle products like Oracle DB, E-Business Suite, Fusion, Hyperion, SUN solutions and other several products to offer advanced solutions for our clients.

Using Google’s multifunctional products and services, Supportsoft Technologies offers value-added solutions to the clients. We specialize in adding value to our solutions through products like Google Analytics, Google Search Console, Google My Business, Google Earth, Google Maps, Google Search and Google Apps.

Supportsoft Technologies is an advanced user of various IBM software. Our employees possess proficient skills in applying IBM technologies including WebSphere, Lotus, Domino, Tivoli, DB2, Cognos and Filenet to complement the needs of clients.

 

Our Approach to Your Success

We understand that almost every business wants MORE (More website traffic, More customers, More social media followers, More leads, More sales, more the merrier). We also understand the main goal of our clients is more sales. But it is quite difficult to turn more leads into more sales. This is when Supportsoft Technologies comes in. Most IT Solution companies do not understand how the difference between marketing and sales can be resolved. Our approach to each project is designing from the start for maximum sync of sales and marketing initiatives.


Our approach to your success is based upon the sync of marketing and sales which is so effective that you don’t have to worry about your sales.


We work with 3rd party consultants who have years of experience in core development and hold certifications like six sigma, NASSCOM, CMMI5,PMP,IATA and VB management.

We also use their services time to time on contractual basis.